Last Updated: October 31, 2026
At Probiotic Jar, we respect your privacy and are committed to protecting the personal information you share with us. We collect and use customer information to operate our business, fulfill orders, provide customer service, and maintain a safe and functional website.
We do not sell customer information or share customer information with outside companies for their independent marketing purposes.
1. Information We Collect
When you visit our website, place an order, create an account, contact us, or voluntarily submit content, we may collect:
- Your name, email address, telephone number, and billing or shipping address.
- Order details, purchase history, and customer-service communications.
- Payment and transaction information processed through our secure payment service providers.
- Reviews, photographs, testimonials, or other materials you voluntarily submit.
- Basic technical information, such as browser type, IP address, device information, and website activity collected through normal website operations.
We collect information reasonably necessary to serve our customers and operate our website.
2. How We Use Your Information
Customer information is used for legitimate business purposes, including:
- Processing, fulfilling, and shipping orders.
- Communicating about purchases, shipping status, and customer-service requests.
- Providing product instructions, replacement assistance, and warranty support.
- Maintaining transaction records for accounting, tax, and other legal requirements.
- Protecting the website and customers against fraud, misuse, and security threats.
- Maintaining and improving website functionality.
We do not automatically enroll customers in promotional email campaigns simply because they place an order.
3. Sharing Information
We do not sell or rent customer information.
We share information only when reasonably necessary to operate our business, fulfill customer requests, or comply with legal obligations.
This may include sharing relevant information with:
- Our e-commerce hosting and website service providers.
- Payment processors and fraud-prevention services.
- Shipping carriers and fulfillment personnel.
- Service providers assisting with necessary technical, accounting, or administrative operations.
- Government authorities when legally required.
These providers receive or process information relevant to their services.
We do not voluntarily provide customer lists to unrelated businesses for their independent promotional use.
4. Payment Security
Payments are processed through payment service providers associated with our online store.
Payment information is transmitted and processed using the security measures provided by those services.
Probiotic Jar does not independently collect or maintain complete payment-card numbers for ordinary website transactions.
5. Cookies and Website Technology
Our website may use cookies and similar technologies necessary for shopping-cart functionality, checkout, account access, website security, customer preferences, and basic website performance measurement.
Certain cookies or technical information may be managed by our e-commerce platform or other authorized website service providers.
Customers may manage cookies through their browser settings or any privacy controls provided on our website. Disabling certain cookies may interfere with shopping-cart or checkout functionality.
6. Customer Reviews and Submitted Content
Customers who submit reviews, photographs, testimonials, or other materials should understand that content submitted for public display may become visible to website visitors.
The name entered by the customer may appear publicly with a review or testimonial. Customers who prefer greater privacy should consider using their first name and last initial.
Probiotic Jar may abbreviate or omit names when reproducing customer-submitted content.
Submitted materials are governed by the Customer Reviews and Submitted Content provisions in our Terms & Conditions.
Probiotic Jar does not publish customers' private billing, account, or contact information in customer reviews.
7. Data Protection
We use reasonable administrative, technical, and organizational safeguards appropriate to our business to help protect customer information against unauthorized access, disclosure, misuse, alteration, or loss.
We also rely on established website, payment, and technology providers for the security of their respective systems.
No internet transmission or electronic storage system can be guaranteed completely secure. While we take reasonable precautions, we cannot guarantee protection against every possible security incident or unauthorized intrusion.
If a security incident occurs, we will take appropriate steps consistent with applicable law.
8. Retention of Customer Information
We retain customer information for as long as reasonably necessary to fulfill orders, provide customer support, administer product guarantees, maintain business records, resolve disputes, and meet applicable legal obligations.
Information that is no longer needed may be deleted or securely disposed of, subject to legal and operational requirements.
9. Customer Requests
Customers may contact us to request access to, correction of, or deletion of personal information maintained by Probiotic Jar.
We will review and respond to reasonable requests in accordance with applicable law. Some records may need to be retained for accounting, transaction verification, legal compliance, or other legitimate business purposes.
Requests may be sent to service@probioticjar.com.
10. Children's Privacy
Our website is intended for general audiences and is not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 without any consent required by applicable law.
If we become aware that personal information was collected from a child in violation of applicable law, we will take appropriate steps to address it.
11. External Websites
Our website may contain links to educational resources, suppliers, or other independently operated websites.
These websites maintain their own privacy practices. Probiotic Jar is not responsible for the privacy policies or data-handling practices of third-party websites.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, website technology, or legal requirements.
Any updated policy will be posted on our website with a revised effective date.
13. Contact Information
For privacy-related questions or requests, please contact:
Probiotic Jar
Email: service@probioticjar.com
Mailing Address:
3060 N Lazy Eight Ct #2, PMB 194
Wasilla, AK 99654