Last Updated: October 31, 2026
Welcome to Probiotic Jar. By using this website, submitting content, or placing an order, you agree to the following Terms & Conditions, subject to applicable law.
1. Products and Orders
We strive to provide accurate product descriptions, photographs, pricing, and availability information. However, occasional errors may occur.
Probiotic Jar reserves the right to correct errors, update information, and refuse or cancel orders containing material pricing or product-information errors, subject to applicable law.
If an order is canceled after payment has been collected, we will issue a refund to the original payment method.
2. Shipping and Delivery
We ship within the United States only. Certain products may have additional shipping restrictions.
Orders typically ship within two business days. Processing times may vary because of order volume, holidays, temporary fulfillment interruptions, or other circumstances. Shipping and delivery times are estimates, not guarantees.
Shipping charges and available delivery options are provided during checkout. Once an order is transferred to the shipping carrier, delivery timing is subject to the carrier's operations.
Customers are responsible for providing accurate shipping information. If a shipment is returned because of an incorrect or incomplete address supplied by the customer, the order will be refunded less the cost of attempted shipping, subject to applicable law.
3. Returns, Refunds, and Exchanges
All returns require prior authorization and a Return Merchandise Authorization (RMA) number.
Please review our separate Returns & Refunds Policy for eligibility, procedures, time limits, and refund conditions.
4. Product Use and Care
Customers are responsible for following the instructions and care recommendations supplied with Probiotic Jar products.
Improper use, modification, accidental damage, or failure to follow product-care instructions may result in damage or reduced performance and is not covered by any voluntary general product warranty.
5. Product Warranties and Manufacturing Defects
Probiotic Jar does not provide a general warranty covering product lifespan, normal wear and tear, accidental damage, or damage resulting from improper use or care.
Manufacturing defects will be addressed through repair, replacement, or refund, as appropriate.
Grommet Replacement Guarantee
If a Probiotic Jar lid grommet tears, we will replace it at no charge. Simply contact service@probioticjar.com and return the torn grommet to us. Once received, we will send a replacement.
This guarantee has no expiration date and applies specifically to torn grommets.
Except for expressly stated product guarantees, Probiotic Jar makes no additional voluntary warranties. Any exclusion or limitation of implied warranties applies only to the extent permitted by applicable law.
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
6. Copyright and Intellectual Property
Unless otherwise indicated, original website text, photographs, illustrations, videos, instructional materials, designs, and other original content belong to Probiotic Jar or are used with permission.
Visitors may view or print content for personal, noncommercial use.
Unauthorized copying, reproduction, redistribution, publication, commercial use, or representation of our content as belonging to another person or business is prohibited, except where permitted by law or expressly authorized by Probiotic Jar.
All rights not expressly granted are reserved.
7. Customer Conduct and Website Access
Visitors and customers may not:
- Engage in fraudulent, unlawful, threatening, harassing, or abusive activities.
- Impersonate another individual, business, or representative of Probiotic Jar.
- Submit false, defamatory, obscene, threatening, or unlawful material.
- Interfere with website operations, security, or other customers' access.
- Distribute unauthorized commercial solicitations or harmful software.
- Violate the intellectual property or privacy rights of others.
Probiotic Jar reserves the right to restrict or terminate website access, cancel accounts, refuse service, or remove prohibited content when reasonably necessary to address violations of these Terms, subject to applicable law.
8. Customer Reviews, Photographs, and Submitted Content
Customers may submit reviews, photographs, testimonials, comments, and other materials through features made available on our website.
By submitting content, customers represent that they have the right to share it, that it does not infringe the rights of others, and that any descriptions of their personal experiences are genuine.
Customers retain ownership of their original submissions but grant Probiotic Jar a nonexclusive, worldwide, royalty-free, perpetual license to reproduce, display, distribute, and use voluntarily submitted content in connection with our website, products, educational materials, and marketing, subject to applicable law.
Customer Names and Privacy
Customer reviews and testimonials may publicly display the name or identifying information entered by the customer. Customers are responsible for choosing the name they wish to appear publicly and should use a first name and last initial if they prefer greater privacy.
Probiotic Jar reserves the right to abbreviate, anonymize, or omit customer names when publishing or reproducing reviews, testimonials, or other submitted content.
We will not intentionally disclose private account, billing, or contact information in connection with customer reviews, except as authorized by the customer or required by law.
Private customer-service correspondence is not automatically considered a public submission or licensed for marketing use.
Content Moderation
Probiotic Jar reserves the right to decline, moderate, or remove submissions that violate these Terms, are fraudulent, unlawful, abusive, infringe the rights of others, or are otherwise inappropriate.
We will not manipulate or selectively suppress genuine customer reviews in a manner that misrepresents customer experiences.
9. Website Information and Disclaimer
We make reasonable efforts to maintain accurate, useful, and current information. However, we do not guarantee uninterrupted website availability, error-free operation, or that technical problems will be immediately corrected.
Educational and instructional materials are provided for general informational purposes and do not guarantee particular results.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Probiotic Jar shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or its products.
Nothing in these Terms excludes liability or limits consumer remedies that cannot legally be excluded or limited.
11. Indemnification
To the fullest extent permitted by applicable law, customers agree to indemnify, defend, and hold harmless Probiotic Jar, its owners, employees, agents, and service providers against third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from the customer's unlawful conduct, infringement of another party's rights, fraudulent activity, or material violation of these Terms.
This provision does not require customers to indemnify Probiotic Jar for its own negligence, misconduct, or violation of applicable law.
12. Third-Party Links
Our website may contain links to independently operated websites and external resources.
Probiotic Jar is not responsible for the content, availability, policies, or practices of third-party websites. Access to external websites is at the visitor's discretion.
13. Governing Law and Dispute Resolution
These Terms & Conditions are governed by the laws of the State of Alaska, except where applicable law requires otherwise.
Informal Resolution
Before initiating formal proceedings, the customer agrees to contact Probiotic Jar and make a good-faith effort to resolve the dispute directly.
Mediation
If a dispute cannot be resolved directly, the parties agree to attempt mediation with a mutually acceptable neutral mediator before proceeding to arbitration or litigation.
The customer initiating the dispute shall be responsible for mediation costs to the extent permitted by applicable law.
Arbitration
If mediation is unsuccessful, the parties agree to attempt nonbinding arbitration before pursuing litigation, except where legally prohibited or unenforceable.
The customer initiating the dispute shall be responsible for arbitration costs to the extent permitted by applicable law and the applicable arbitration administrator's rules.
Litigation
If the dispute remains unresolved after the preceding procedures, either party may pursue available remedies in a court of competent jurisdiction.
Legal proceedings will be conducted in Alaska where permitted by applicable law and subject to the court's jurisdiction.
Nothing in this section restricts access to small-claims court or other rights and remedies where such restrictions are prohibited by law.
14. Limitation on Claims
To the fullest extent permitted by applicable law, any claim for breach of a contract for sale arising from a purchase from Probiotic Jar must be commenced within one year after the cause of action accrues.
This limitation does not apply to claims for which contractual shortening of the limitation period is prohibited, or to the extent a longer period is required by law.
15. Electronic Communications and Notices
By providing an email address in connection with an order or account, customers consent to receiving transactional communications electronically, including order confirmations, shipping information, customer-service correspondence, and legally permissible notices.
Probiotic Jar may deliver notices through email, website postings, or other legally appropriate methods.
Transactional communications do not constitute enrollment in promotional email marketing.
16. Force Majeure
Probiotic Jar shall not be responsible for delays or failures to perform caused by circumstances beyond its reasonable control, including severe weather, natural disasters, transportation interruptions, carrier delays, labor disruptions, government actions, utility failures, or other extraordinary events.
This provision does not eliminate refund obligations or other customer rights required by applicable law.
17. Assignment of Rights
Probiotic Jar may assign or transfer its rights and obligations under these Terms in connection with a legitimate sale, transfer, or reorganization of the business, subject to applicable law.
Customers may not assign their contractual rights or obligations without prior written consent where such consent may lawfully be required.
18. No Waiver and Severability
Failure by Probiotic Jar to enforce a provision of these Terms on one occasion does not constitute a waiver of the right to enforce that provision later.
If any provision is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
19. Changes to These Terms
Probiotic Jar may update these Terms & Conditions periodically. Updated terms will be posted on this website with a revised effective date.
Changes will not retroactively alter the terms applicable to orders already accepted unless permitted by law.
20. Contact Information
For questions concerning these Terms & Conditions, please contact:
Probiotic Jar
Email: service@probioticjar.com
Mailing Address:
3060 N Lazy Eight Ct #2, PMB 194
Wasilla, AK 99654